Responsible for checking-in rental vehicles, monitoring parking area, and assisting witht he delivery of rental vehicles to customer. Greet customers at vehicle check-in, inspect vehicles for damage, collect keys, assist with luggage, directions, and operations of various functions of vehicle. Prepare various reports such as vehicle accident, damage/theft, and mechanical malfunction reports. Receive and respond to customer complaints in a manner to ensure optimal customer satisfaction; direct complaints to supervisor as necessary.

Good interpersonal and communication skills as required when interacting with customers. Ability to pay close attention to detail. Ability to write clearly and concisely. Ability to understand and use automated hand held check-in devices. Ability to present a professional, enthusiastic attitude through effective communication skills to promote a positive impression to customers and employees. High school diploma or the equivalent preferred. Valid driver's license as required by state.