Student Support Services & Hours

Student Lounge

Starting Thursday, April 8, the Student Lounge in Pilina will be open for students who may need to use a computer, wi-fi, or a quiet place to study.
In order to control how many people are in the lounge at one time you must make an appointment at this link:  https://bit.ly/2wanZGR. If you have any questions, please call the student Life office at 808-984-3434or via email at: uhmslife@hawaii.edu.  Appointments will be accepted starting, Monday,
April 6.  Initially, the Student Lounge will be open from 9 am to 5 pm and will be adjusted to meet your needs.  If you do not have an appointment you will be turned away.

Academic Counseling – Online and by appointment

Library – Online and Pick-up

HoʻokahuaOnline through Zoom

  • Please make an appointment with Ka’imi Hanohano at kaori@hawaii.edu to receive a Zoom password.
  • Join the meeting by entering 731-297-5287.
  • Monday – Friday,  9am – 5:30pm
  • For more help, email Ka’imi Hanohano at kaori@hawaii.edu or call 808-984-3359

Math Lab (Relocated to TLC L-O2) – Online and In-person

Outreach Sites – Open

  • Hāna Ed Center: Call (808) 248-7380 or email hanauhmaui@gmail.com
    • MTWR, 10am-2pm by appointment
      F, Closed, by appointment only 
  • Lāhainā Ed Center: Call (808) 662-3911 or email mcc96761@hawaii.edu
    • MTWR, 10am-5:00pm Monday by appointment only
      F, 10am-3pm by appointment only
  • Lānaʻi Ed Center: Call (808) 565-7266
    • MTWRF, 9am-5pm, by appointment only
  • Molokaʻi Ed Center: Call (808) 553-4490 or https://maui.hawaii.edu/molokai/.
    • MTWR, 8am-9pm
      F, 8am-4:30pm online
      MW, 8am-4:30pm by appointment only

The Learning Center

All services are online by appointment – call 984-3240 or email: uhmctlc@hawaii.edu to schedule

  • Online Tutoring Available for Courses, Research Papers, Essays
  • Online Academic Coaching
  • Online Remote Proctoring (TBD)
  • Online Placement Program
  • General Assistance with Resources
  • Online College Success Strategies
  • Visit http://maui.hawaii.edu/tlc

Internet Access at Home

If you don’t already have Internet Access at home:

Spectrum Hawaii – Free Access

Spectrum Hawaii offers free wi-fi access to homes with students! Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

    • You need to provide contact information and show your student ID upon pick-up or delivery of the modem and router (they will deliver!). The fine print: Be aware that if you don’t cancel before the 60 “free” days, you’ll be billed for continuation of services. It’s not an automatic cancellation! Put it on your calendar to cancel services before the 60th day!

Hawaiian Telcom – Free Access

Hawaiian Telcom will be offering two (2) months of free Internet service to households with K-12 and/or college students who currently do not subscribe to Hawaiian Telcom Internet service. To sign up, families can call 643-8888. Installations fees will also be waived for new student households.

Personal Support Counseling 

Personal Student Resources

The UH Portal for applications to the Urgent Student Relief Fund is now live!
Maui Food Bank Distribution Sites: https://mauifoodbank.org/food-distribution-sites/
Hawaii residents can now text “FOOD” to 877-877 to find the nearest keiki feeding sites. Please spread the word to your networks: https://www.facebook.com/Hawaii.Appleseed/photos/a.348377711901449/3604066272999227/?type=3&theater
SNAP Employment & Training (E&T) and Workforce Innovations & Opportunity Act (WIOA) Adult and Dislocated Worker Programs
These programs are available to help program participants with free training and/or support services within their individualized program plans – which can create added opportunities for them that go beyond financial assistance.  We are not only looking at the immediate benefits, but also long-term solutions to address the impact that COVID-19 is having on our local families and residents.
www.higoodwill.org
SNAP E&T – (808) 873-3972 (Monday-Friday, 7:45am – 4:30pm)
WIOA – (808) 270-5777
 (Monday-Friday, 7:45am – 4:30pm)

UH System Resource Page
https://www.hawaii.edu/offices/student-affairs/other-resourses-information/

UH Maui College Help Desk:

Hours: Monday – Friday 8:00am-4:30pm
Call us: 808-984-3283
Email Us: uhmchelp@hawaii.edu
http://maui.hawaii.edu/helpdesk

UH System Help Desk Contact Information

UH System Help Desk Phone and Email Support:
24 hours a day, 7 days a week
Open during all Holidays

Phone: (808) 956-8883
Toll Free: (neighbor isles) (800) 558-2669
Fax: (808) 956-2108
Email: help@hawaii.edu
https://www.hawaii.edu/its/help-desk/

Student Helpline

Please call our operator and she can help you find the support you need: 808-984-3500

Online Learning Quicklinks & Recommendations

Online Research Guides & Support. Includes online chat.
https://maui.hawaii.libguides.com/onlinelearning

UH System Learning During and Emergency Page
https://www.uhonline.hawaii.edu/emergency