WHO MAKES UP Team MALAMA?
Professionals from all of UH Maui College’s campuses are involved in Team MALAMA. Representatives from Counseling, the Student Health Center, Student Life, Administration, Faculty, Student Conduct and Security regularly participate in Team MALAMA.
Team MALAMA works in conjunction with the Counseling Department as well as with the Women’s Center at UH Manoa. Team MALAMA is modeled after Leeward Community College’s Team CARE Program.
WHY IS Team MALAMA NECESSARY?
Team MALAMA is a campus model that encourages the sharing of important but sensitive information among a small team of caregivers. This forum enables the campus to support individual students in a more comprehensive and holistic manner, allowing for easier access to services—such as counseling, mental health support, and behavioral health support—for students and a more coordinated, and streamlined response to students who need them. This approach allows the College to be proactive about safety concerns that may be present on campus and is based on recommendations for best practice by the American College Counseling Association.
WHAT ARE SOME SIGNS THAT A STUDENT MIGHT BE HAVING DIFFICULTY?
Students experiencing difficulties often show signs of distress. Be on the lookout for and get curious about behaviors that could signal that a student needs more help and support. These behaviors could include, but are not limited to:
- Bizarre Behavior
- Dangerous Behavior
- Persistent Sadness
- Excessive Anxiety
- Lack of Sleep/Constant Fatigue
- Excessive Irritability/Anger
- Difficulty Paying Attention or Staying Focused
- Sudden Change in Behavior/Class Performance
- Missed Classes/Assignments
- Mood Swings
- Social Isolation
- Injuries, especially unexplained injuries
WHO CAN HELP TO SUPPORT ME WITH A PROBLEMATIC STUDENT?
Dealing with a student who needs high levels of support can be stressful. When you encounter these types of situations, it is important to know that you are not alone. Here are some places that you can turn to for support in successfully managing these types of situations:
WHAT DOES Team MALAMA DO?
There are 3 main functions of Team MALAMA.
- INFORMATION GATHERING
- EDUCATION AND AWARENESS
TRIAGE: First and foremost, Team MALAMA serves as a triage mechanism that increases the College’s ability to effectively support students with high levels of need. Members of Team MALAMA pull together information about individual students garnered from different areas of the College in order to gain a comprehensive understanding of the student and his/her unique needs. The team then works to build support strategies for the student, and activates the campus resources that should be involved, including those directly involved in Team MALAMA. Students that cannot be effectively supported by the campus will be connected with appropriate community systems. The goal of Team MALAMA is not to rehabilitate or provide therapy to students, but rather to assess and then optimize students’ ability to appropriately participate in the campus community.
INFORMATION GATHERING: Team MALAMA also serves as a repository for information regarding students of concern. Faculty and staff are encouraged to speak with Team MALAMA about encounters, incidents and/or observations about students that concern them. In this way, information about higher need students is housed in a centralized place, and the College is kept informed of the common issues faced by UH Maui College students, faculty, staff and the campus community. If enough information is gathered on an individual student indicating that further action is necessary, Team MALAMA follows up as described above.
EDUCATION AND AWARENESS: Team MALAMA serves to increase the campus’s awareness and knowledge about mental and behavioral health as well as safety issues commonly seen in our students or faced by our faculty and staff. The group works to coordinate and/or facilitate training opportunities and to provide resources that may assist faculty and staff in both understanding and dealing with their students.
WHAT Team MALAMA DOES NOT DO?
Team MALAMA is not a crisis response team. On the whole, members of Team MALAMA are neither trained in crisis intervention nor are prepared to intervene in this manner (although some members may be individually trained for specific circumstances). In a crisis situation, faculty and staff should call upon either the Security Office or the Vice Chancellor of Student Services Office for assistance.
Team MALAMA also does not deal directly with students. The purpose of Team MALAMA is to provide support to UH Maui College’s faculty and staff in dealing with students, and to proactively plan for and activate the support for individual students. Therefore, Team MALAMA itself does not provide direct services to students—although many of the Team MALAMA members do through the offices they represent.
WHEN IS A CASE “Team MALAMA APPROPRIATE?”
Students warranting Team MALAMA attention are generally those that need more support than a referral to counseling, but less support than a crisis intervention. Although cases can be referred to Team MALAMA for many reasons, students displaying behavior that is concerning, but not immediately threatening, are probably good Team MALAMA candidates.
WHEN IS A CASE NOT “Team MALAMA APPROPRIATE”?
Cases involving an immediate crisis, an immediate threat to the safety of the either the student or the campus community or those requiring immediate attention should not be referred to Team MALAMA. These types of cases should be referred to the Security Office, the Counseling Office or to the Vice Chancellor of Student Services Office.
Cases that involve a criminal act or a blatant violation of University policy should also not be referred to Team MALAMA. These cases should be referred to the Security Office or to the Vice Chancellor of Student Services Office.
WHAT IF I DON’T KNOW IF THE CASE IS Team MALAMA APPROPRIATE’?
When in doubt, make the referral. Team MALAMA will assess whether or not the student case is appropriate for this group or should be referred on to another.
HOW DO I REFER A CASE TO Team MALAMA?
You can either send an e-mail to email@example.com or complete the Team MALAMA referral form, which is located both in this handbook and on UH Maui College’s website. Please be sure to fully describe your concerns, and include contact information for yourself in case the group needs more information. Alternatively, contact the Vice Chancellor of Student Services or any member of Team MALAMA (current membership is listed on the Team MALAMA website).
WHO CAN MAKE A REFERRAL TO Team MALAMA?
Faculty, staff and other employees of UH Maui College, who are concerned about or who have been made aware of a concern (via other students, parents or community members) about a student and his/her behavior can make a referral to Team MALAMA.
As a first step, faculty and staff may contact the Vice Chancellor of Student Affairs. If the VCSA assesses the student and finds that he/she requires additional assistance the VCSA may consult with or refer to the mental health professional.
List of reasons counselors may refer a student to the contracted mental health professional may include but are not limited to:
- Relationship difficulties with friends, partner, family, or lack of relationships
- Depression, anxiety, anger management, self-esteem and identity issues
- Substance abuse, eating disorders
- Classroom behavior and intense conflicts with faculty (including on-line)
- Assessment to refer to other resources/agencies
Depending on the immediacy and severity of the event, you may need to first contact MPD and/or Campus Security, such as if an on-campus sexual or physical assault has just occurred, if a student is in immediate danger, or threatening to harm him/herself or others.
Campus Security should be alerted whenever a 911 on-campus response is requested. If the student is not in immediate danger; however, a referral for mental health services may be necessary to assist the student in dealing with the crisis. The Vice-Chancellor for Student Affairs (VCSA) is the first point of contact for most perceived student crises. Crisis situations may include but are not limited to the following:
- Suicidal risk
- Fear of losing control and possibly harming/hurting oneself or someone else
- Sexual assault
- Physical assault
- Domestic Violence
- Recent death of a friend or family member
In the VCSA’s absence, a designated member of TEAM MALAMA will help to determine an appropriate referral. If a student is from a special population group such as an International student or a student with a disability, notification will be made by the TEAM member to appropriate counselors. Your concern for the student and willingness to call the VCSA’s office is an important step in the referral process.
Questions regarding Team MALAMA can be directed to firstname.lastname@example.org.
UH Maui College – Team MALAMA
A cross-section of professionals at UH Maui College that work to identify, strategize and coordinate appropriate supports for students in need.
UH MAUI COLLEGE COUNSELING & ADVISEMENT
UH Maui College Personal Support counselors are trained to intervene in a crisis situation and/or to offer specialized counseling with high-risk students.
UH MAUI COLLEGE CAMPUS SECURITY
(808) 984-3255 or Ext. 255
Security Officers are available to intervene in crisis situations – especially if the safety of the student or others is as risk.
POLICIES TO KNOW…
UH Executive Policy E9.210 on Workplace Non-Violence
UH Executive Policy E1.202 University Statement of Nondiscrimination and Affirmative Action
UH Executive Policy E1.204 Sexual Assault Policy and Procedural Guidelines
UH Executive Policy E1.203 Policy on Sexual Harassment and Related Conduct
University of Hawaii System-wide Student Conduct Code
University of Hawaii System-wide Student Disciplinary Sanctions
Hawaii Revised Statues on the Mandatory Reporting of Child Abuse (Chapter 350)
Federal Civil Rights Law, Title IX: Sex Discrimination
University of Hawaii System-wide Policy on Illicit Drugs and Alcohol
Team MALAMA is an interdisciplinary group of University of Hawaii Maui College (UH Maui College) professionals that meet on a regular basis to discuss, create and execute proactive strategies for supporting individual students identified by their level of need.