Student Service Statement

Spring 2023 Student Services Statement

COVID-19 Campus Information

To ensure the health and safety of our campus community, employees and students must adhere to UHMC COVID-19 Health and Safety Protocols. If you experience any symptoms of coronavirus, stay home and consult with your physician or the UHMC Health Center (984-3493). For information on COVID-19 health related accommodations, contact an Accommodations Service Counselor, at 808-984-3227 or at View the Response to Covid-19 Interim Addendum to the Student Conduct Code.


Reasonable accommodations will be provided for students with documented physical, sensory, systemic, cognitive, learning and psychiatric disabilities. If you believe you have a condition requiring accommodations, please make an appointment with Kēhau Newhouse, our Accommodations Services Counselor at 808-984-3306 or at Videophone relay service is at 1(200) 203-9685, TTY Relay Service at 711 or 1(877) 447-5990, or the Text Telephone (TT) Relay Service at 808-643-8833. A student’s condition is considered confidential and is only disclosed to faculty and relevant campus personnel with the student’s permission. Additional information is available on the Accommodations Services webpage.


A sample of your work may be anonymously used to assess student achievement of the program learning outcomes for the General Education standards.

Basic Needs

"Basic needs include food and housing, childcare, mental health, financial resources and transportation, among others. Student basic needs security is critical for ensuring strong academic performance, persistence and graduation and overall student well being. If you or someone you know is experiencing basic needs insecurity, view the Student Basic Needs website.

Personal Counseling

If you need personal counseling services, please reach out to our counselors listed below. For personal counseling appointments, please email Aris Banaag at or call Konstantina Rose at our UHMC Health Center at 808-984-3493. For emergency appointments, please contact our counseling department at 808-984-3306.

Campus Security
  • Direct Line: 808-984-3255; From campus phone 255
  • Security Cell Phone: 808-298-8013
  • Police Emergency: 911; Police Non-Emergency 808-244-6400
UH Alerts

All members of the UH Maui College community are strongly encouraged to sign up to receive emergency SMS/text and email broadcast alerts. The UH Alert emergency notification system alerts the UHMC community in the event of a natural, health or civil emergency that impacts the health and safety of the UHMC community or closures of the whole campus. To sign up for these alerts, open a browser, log in with your email address, and follow the instructions.

Financial Aid

If you are receiving financial aid and are contemplating not completing the semester, BEFORE you withdraw it is highly recommended that you contact the Financial Aid Office at (808) 984-3277 or email them at to discuss the impact this decision may have on your financial aid eligibility.

First Year Experience Courses

FY designated courses are “First Year Experience" or FYE classes, which means several seats have been reserved for first-year students. All FYE sections are designed to connect you to strategies known to support student success through career exploration, building peer connections, connecting to campus resources, and supporting academic skills using the Kaʻao framework. Visit the FYE website or email for more information.

Lactation Room

Do you need a quiet, clean, and secure place to feed your baby on campus?

Contact:  UHMC Human Resource Office (ask for Lactation Room access)

Contact Phone Number:  808-984-3381

Lactation Room Hours:  8am to 4pm, M-F except Holidays

Non­-Discrimination Statement

It is the policy of the university to provide equity of opportunity in higher education, both in the educational mission and as an employer. The university is committed to comply with all State and Federal statutes, rules, and regulations which prohibit discrimination. The university is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under state law), sexual orientation, national guard absence, or status as a covered veteran. This policy covers admission and access to and participation, treatment, and employment in the university’s programs and activities. Discriminatory harassment, including sexual harassment, is prohibited under this policy. The university shall promote a full realization of equal opportunity through a positive, continuing program of nondiscrimination and affirmative action (41 CFR Chapter 60) on each campus.

The University of Hawaii Community Colleges (UHCC) offer various Career and Technical Education (CTE) programs of study leading to Associate of Science (AS) and Associate of Applied Science (AAS) degrees, as well as post secondary certificates. While all UHCC campuses apply an open access policy, program admission may be based on completion of applicable course/testing prerequisites and a few UHCC programs apply further additional admission criteria. The lack of English skills will not be a barrier to admission or participation in CTE programs.

For language assistance, contact the campus admissions office. For questions about the UHCC Nondiscrimination Policy, contact Title IX/EEO/AA Coordinator Shawna Pabingwit at 808-984-3601 or the UHCC system coordinator at 808-965-4564.

Safe Zone Program

The Safe Zone Program exists to create and maintain a positive social, academic, and employment environment at UH Maui College for lesbian, gay, bisexual, transgender, and queer+ (LGBTQ+) faculty, staff, and students. The program ensures the enforcement of state law and UH policy that prohibit harassment and discrimination on the basis of sexual orientation. For more information on the UH system-wide Safe Zone program, call 808-956-9250.

Student Conduct Code

UHMC supports a positive educational environment that will benefit student success. In order to ensure this vision, UHMC has established the UHMC Student Conduct Code to ensure the protection of student rights and the health and safety of the community, as well as to support the efficient operation of all programs. The UH Maui College Student Conduct Code defines expected conduct for students and specifies acts subject to University sanctions. Students should familiarize themselves with the Student Conduct Code, since upon enrollment at UH Maui College, students are subject to the policies and regulations of the University and its duly constituted bodies. Contact: Office of the Interim Vice Chancellor for Student Affairs – Kulamanu Ishihara, Phone: 808-984-3515

Student Right to Know/Consumer Information

As a public institution, UH Maui College exists to serve those in our community with excellence and transparency. Our staff and faculty members are committed to providing students, their families and the campus community full disclosure of all consumer information as required by state and federal laws and regulations. In addition to maintaining the quality of our programs, these policies satisfy students' right to information and provide the opportunity for students to make fully informed choices regarding the institution they choose to attend. The Consumer Information and Student Right-To-Know website page is intended to supplement the information provided in the University of Hawaii Maui College's Catalog and other publications. The website also serves to notify current and prospective students regarding the availability and location of consumer information in accordance with certain state and federal laws applicable to our school.

Title IX

The University of Hawai‘i is committed to providing a learning, working and living environment that promotes personal integrity, civility, and mutual respect and is free of all forms of sex discrimination and gender-based violence, including sexual assault, sexual harassment, sexual exploitation, gender-based harassment, domestic violence, dating violence, and stalking.  If you or someone you know is experiencing any of these, the University has staff and resources on your campus to support and assist you.  Staff can also direct you to community partners and resources

If you wish to remain ANONYMOUS, speak with someone CONFIDENTIALLY, or would like to receive information and support in a CONFIDENTIAL setting:

  • Aris Banaag, UHMC Personal Support Counselor
    Pilina 101
  • Nicole “Cole” Sasaoka, Confidential Advocate, Child & Family Service
    92 N. Market St., Wailuku, HI 96793
    808-877-6888 or 808-357-8260,
  • Kathleenn Hagan, MS, APRN-BC, CNE
    UHMC Health Center


If you wish to REPORT an incident of sex discrimination or gender-based violence including sexual assault, sexual harassment, gender-based harassment, domestic violence, dating violence or stalking as well as receive information and support:

  • Shawna Pabingwit, UHMC Title IX Coordinator
    Pilina 101
  • Laura Nagle, UHMC Deputy Title IX Coordinator for Students
    Pilina 137
  • Susan Tokunaga, UHMC Deputy Title IX Coordinator for Employees
    Hoʻokipa 210

As a member of the University faculty, I am required to immediately report any incident of sex discrimination or gender-based violence to the campus Title IX Coordinator. Although the Title IX Coordinator and I cannot guarantee confidentiality, you will still have options about how your case will be handled.  My goal is to make sure you are aware of the range of options available to you and have access to the resources and support you need. 

For more information regarding sex discrimination and gender-based violence, please visit the University’s Title IX resources and the University’s Policy, Interim EP 1.204 and our College’s Title IX website

UH Email Communication

Please check your email daily. Instructors, administration and other campus programs will send important information frequently including notifications for class cancellations and important deadlines.