Loan Process

Financial Aid Office Contact Information


Call: 808-984-3277

Fax: 808-984-3562

Mailing Address:

UH Maui College Financial Aid 

310 Ka’ahumanu Avenue,

 HI 96732-1617


Ho'okipa Building

Walk-In Hours:

Mon-Fri, 8:00am - 4:30pm

Financial Aid Personnel:


Davileigh Kahealani Naeole

(808) 984-3519

Assistant Director:

Kilohana Fujii-Miller


Karen Sakutori

Sylvia Mata

Student Loans

Student loans are a form of financial aid. It is money that a student (or sometimes parents) borrow to assist with paying for college expenses. Student loans must be repaid with interest by the borrower (this could be the student or the parent). Federal loans are administered by the Financial Aid Office. Private loans are also managed by the Financial Aid Office (please contact us for more information)

Federal Student Loan Information

For more information on the Federal Direct Subsidized Stafford Loans, Federal Direct Unsubsidized Stafford Loans, and Federal Direct Parent Plus Loan for Undergraduate Students please see the Student Loans section on this webpage

Federal Student Aid Website

Please note that the Federal Student Aid Office of the U.S. Department of Education has combined content and features from, and on the official federal student aid website STUDENTAID.GOV  Future updates may be in progress.


Requesting a Student Loan

Students interested in requesting student loans must call the Financial Aid Office at 808-984-3277 to find out their eligibility and instructions on how to apply for a loan. To be eligible for a loan, students must be enrolled in at least 6 credits for the term they are requesting the loan for.

Applying for a Student Loan

Students must complete the Loan Request form and submit it to the Financial Aid Office. The form will also be available via the student’s MyUH Services portal. The form can be submitted via email (sent to It must be sent from the students' UH email address. It generally takes a week to process the Loan Request form. A week after submitting the form to the financial aid office, student's must complete the Direct Loan Process (see below).

Completing the Direct Loan Process

If you have previously received a Federal Direct Loan at UH Maui College, follow the instructions below:

Go to and click “Log In” in the top right corner. You will need your verified FSA ID and password. Scroll down and click on “View Your Documents” under the MORE RESOURCES menu. Make sure that you have completed a Master Promissory note and Entrance counseling for UH Maui College.   If both requirements are completed there is no further action you need to take.

If this is your first time receiving a Federal Direct Loan at UH Maui College, follow the instructions below:

After you have submitted a Loan Request Form to the UH Maui Financial Aid Office you must wait ONE WEEK before you complete the Entrance Counseling and Master Promissory Note (MPN) process below.

**NOTE: If you are a freshman student and a first-time borrower, you are not eligible for your loan until 30 days into the semester, at which time we may ask you to verify your attendance in your classes.**


You will need your verified FSA ID (FAFSA Username & Password).  If you do not have a FSA ID, click here to apply for one.

1.  Go to

2. Click “COMPLETE AND PROCESS” option from the menu across the top

3. Under Next Steps you will need to complete
Step 05 Complete Entrance Counseling for your first loan
Step 04 Sign Loan Agreement (Complete a Master Promissory Note – MPN for Subsidized/Unsubsidized Loans)

4. Click the “LOG IN TO START” button

5. Enter your FSA ID (FAFSA Username & Password) and click Log In

6.  Follow the instructions on the Complete Loan Counseling screen for Entrance Counseling

7.  Follow the instructions on the Complete Master Promissory Note screen. You will need information for 2 references.

Your loan funds will be received by the school approximately 2 weeks after you have completed the online Entrance Counseling and Master Promissory Note.

If you are a freshman student and first-time borrower, you are not eligible for your loan until 30 days into the semester.