Understanding SentinelOne on Your Workstation

This page provides information about SentinelOne, a new security software being installed on UHMC Mac and PC workstations.

What is SentinelOne?

SentinelOne is an advanced endpoint security platform. Think of it as a next-generation antivirus and security monitoring tool. It uses artificial intelligence (AI) to proactively detect, prevent, and respond to a wide range of cyber threats, including malware, ransomware, and other malicious activities, in real-time. Unlike traditional antivirus software that primarily relies on known threat signatures, SentinelOne analyzes behaviors to identify and stop threats, even new or previously unseen ones.

Why Are We Installing It?

Protecting university data and systems is a top priority. As cyber threats become more sophisticated, we need more advanced tools to safeguard our network and your computer. SentinelOne provides:

• Enhanced Protection: Offers superior defense against modern cyber threats compared to traditional antivirus solutions.

• Real-time Detection & Response: Identifies and neutralizes threats immediately, minimizing potential damage.

• Improved Security Posture: Helps us maintain a secure environment for all users and protect sensitive university information.

• Proactive Defense: Actively hunts for suspicious activities rather than just reacting to known viruses.

Installing SentinelOne across all workstations ensures a consistent and robust security standard throughout the university network.

What Can You Expect After Installation?

The installation process is designed to be seamless and requires no action on your part.

• Background Operation: SentinelOne runs quietly in the background with minimal impact on your computer's performance. You likely won't notice it's there during your daily tasks.

• No User Interaction Required: You do not need to configure, scan, or update SentinelOne manually. It operates automatically.

• Security Alerts (Rare): In the rare event that SentinelOne detects a significant threat that requires attention, you might see a notification, or the IT team might reach out.

Essentially, SentinelOne works behind the scenes to keep your workstation and university data safe without disrupting your workflow.

Questions or Concerns?

We understand you might have questions. If you experience any issues you suspect might be related to SentinelOne or have any concerns, please don't hesitate to contact the IT Help Desk.

You can reach us via:

• Email: uhmchelp@hawaii.edu

• Phone: 808-984-3317 (During business hours)

• Chat: Available on the IT Help Desk website maui.hawaii.edu/helpdesk (During business hours)

Business Hours: Monday - Friday, 8:00 AM - 4:30 PM HST

Thank you for your cooperation in enhancing our cybersecurity measures.