Help Desk Support for Students

weʻre here to help - U.H.M.C. I.T. and media help desk

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Techbits

Techbits Home

Apr. 24, 2025

Helpdesk Request

Apr. 08, 2025

SentinelOne on Your UHMC Workstation

Oct. 11, 2024

Moving from Windows 10 to 11

Sep. 23, 2024

Trouble Logging onto a Website?

Jul. 26, 2024

Downloading files from a Vlab Desktop to your computer

UHMC IT Alerts
Oct. 29, 2025

Campus Phone Service Issue

ALERTSCampus Phone Service IssuePosted on October 29th, 2025UHMC campus phones are currently unable to reach Verizon phone numbers. We are aware of the issue and working with Hawaiian Telcom to
Oct. 28, 2025

UHMC Power Outage – Kahului Campus OPEN Wed, Oct 29; some classes relocating

ALERTSUHMC Power Outage – Kahului Campus OPEN Wed, Oct 29; some classes relocatingPosted on October 28th, 2025The UH Maui College data center went offline late Monday night due to a
Aug. 04, 2025

[Resolved] Outbound Call Campus Phone Issues

ALERTS [Resolved] Outbound Call Campus Phone IssuesPosted on August 4th, 2025UHMC IT is investigating issued with busy outbound calls to Verizon phone numbers. Other carriers appear to be working at

View the latest UHMC Alerts
View the latest System-Wide Alerts

We are Here to Help!

UHMC IT is here to support our students, faculty and staff with their technical needs.  Call, email, or submit a ticket using the info below for help with your campus or personal technology and we'll do our best to assist!

Hours: Monday – Friday 8:00am-4:30pm
Call us: 808-984-3283
Email Us: uhmchelp@hawaii.edu
Open a help ticket

Help Desk Support for Students

Kako'o Student Support

For student support contact Kako'o Student Support

Help with Lamaku, Laulima, Zoom, and Tech Tutor Support Services

Technology help is available from the Library

Need a laptop?

Fill out this form to arrange for pick up from the library: https://maui.hawaii.libguides.com/pickup

Online Learning Quicklinks & Recommendations

Online Research Guides & Support. Includes online chat: https://maui.hawaii.libguides.com/onlinelearning

Remote Support

If you need a password reset, please call or email us.

If you’re having trouble with your laptop or device and need assistance, please click here to request remote support.